Frequently Asked Questions

  1. If my child does not attend View Royal Elementary can they still attend your Out of School Program?
  2. What are your operating hours?
  3. Are you licensed?
  4. Are your staff qualified?
  5. Do you accept families whose child requires additional support?
  6. Do you accept Subsidy?
  7. What are your policies regarding arrival and pick up at your Programs?
  8. What happens if I am late to pick up my child?

If my child does not attend View Royal Elementary can they still attend your Out of School Program?

  • Only children attending View Royal Elementary may attend our Out of School Program on school days.
  • When the school is closed we offer camps (Professional days, Winter, Spring Break and Summer Camps) for anyone that registers their child to attend regardless of which school the child attends.

What are your operating hours?

  • Before School Care 7:15 am to 8:45 am Monday to Friday (school days)
  • After School Care 2:40 pm to 5:45 pm. Monday to Friday (school days)
  • Camp hours 7:30 am to 5:30 pm
  • Professional days 7:30 am to 5:30 pm
  • Little Wonders Preschool Monday, Wednesday and Friday from 9:00 am to 12:00 noon

Are you licensed?

  • We are licensed by the Island Health Authority (formerly VIHA) and follow the Childcare Licensing Regulations.

Are your staff qualified?

  • All of our staff have completed the following:
    • Criminal Record check
    • First Aide / CPR
    • Minimum of 20 hours of education (as per Childcare Licensing Regulations)
    • All staff are 19 years of age or older
    • Some have their Class 4
    • Little Wonders Preschool qualified ECE and ECA

Do you accept families whose child requires additional support?

  • We accept children with support needs, their family will be required to have approved funding for their child’s support worker through Supported Child Development at Queen Alexandra Hospital for Child).  If your child is on their wait list we cannot offer you a space until they confirm funding.  (Please visit our links and look for Supported Child Development QA, their website has information about funding and their application process, our Manager will also be happy to give you information as well.)
  • Please note that we work hard to ensure that safety and well-being of ALL the children in our Programs, from time to time, we may have to ask a family to leave our Program if the child is unable to participate in the program regardless of their support level.

Do you accept Subsidy?

  • We accept families that have been authorized a monthly subsidy fee. Keep in mind that it is the responsibility of the family to apply for Subsidy and subsequent renewals.
  • Families are responsible for the full fees until such time as we have received the appropriate Authorization from the Ministry.

What are your policies regarding arrival and pick up at your Programs?

  • All children must be signed in by an adult (19 years or older).
  • Your child can only be signed out by an Authorized Pick Up person. This information is part of your registration information and may be added to at anytime however all requests must be made in writing.

What happens if I am late to pick up my child?

  • Our closing time is 5:45 pm, should you arrive after that time, you are billed a late fee of $30.00 for each 15 minutes (or portion of) that you are late.
  • If we have not heard from you we will attempt to call you and those on your emergency pick up list. For further information, please refer to our Parent Handbook or speak to our Team Leads and/or Manager directly.